Refund & Return Policy

Effective Date: August 21, 2026

At Coastline Retros, our products are custom-built and professionally paint-matched specifically for each customer's vehicle. Because each order is made to the customer's specifications, all sales are final.

No Returns or Refunds

All custom-built and paint-matched products purchased from Coastline Retros are final sale and are not eligible for returns, exchanges, or refunds for any reason, including but not limited to:

• Change of mind

• Incorrect vehicle information provided by the customer

• Incorrect paint code provided by the customer

• Customer ordering the wrong product or fitment

• Customer no longer wanting the product

• Vehicle being sold or otherwise changing ownership

• Differences in paint appearance caused by the age, condition, lighting, or existing finish of the vehicle

• Failure to install the product correctly

• Normal wear and tear

Because our products are custom-made specifically for your vehicle, we cannot accept them back for resale.

Customer-Provided Information

Customers are responsible for providing accurate vehicle information, including the vehicle year, make, model, and paint code when requested.

Coastline Retros may contact the customer to verify paint-code or vehicle information before beginning production. Production may be delayed until the required information is confirmed.

If incorrect information is provided by the customer and production has already begun, the order remains non-refundable and non-returnable.

Custom Build Time

Our products are made to order. Customers should allow approximately 2–4 weeks for production before the order ships.

The 2-4 week timeframe is an estimated production time, not a guaranteed delivery date. Production times may occasionally vary due to material availability, order volume, shipping of components, or other circumstances outside of our control.

Damaged or Incorrect Items

If your order arrives damaged, defective, or materially different from what was ordered, contact Coastline Retros as soon as possible at coastlineretros@gmail.com with your order number and clear photographs or video showing the issue.

We will review the situation and determine whether it qualifies for warranty service or another appropriate remedy.

Order Cancellation

Because our products are custom-built, orders may not be cancelled once production or custom work has begun.

If you need to request a cancellation, contact us as soon as possible after placing your order. A cancellation request is not guaranteed to be accepted, particularly once materials have been purchased or custom work has begun.

Agreement to This Policy

By placing an order with Coastline Retros, the customer acknowledges that the product is custom-built and agrees to this No Refund & No Return Policy, including the estimated 2-4 week production timeframe.

Customers are responsible for reviewing the product description, fitment information, and order details before completing their purchase.

If you have questions about a product or custom request before ordering, please contact us at coastlineretros@gmail.com.

Coastline Retros reserves the right to update this policy at any time. The policy in effect at the time an order is placed will apply to that order.